This one day course is designed for people in a supervisory capacity to help them be more effective in their role

Our course will be tailored to suit any individual requirement that you have and will cover a wide range of skills, including:

„« Getting the best out of the team
„« Prioritising activity
„« Liaising with team members and line managers
„« Assessing the capabilities of the team
„« Developing positive attitudes to work
„« Understanding others
„« Communication skills
„« Reviewing performance and providing feedback
„« Motivating the team to achieve positive outcomes
„« Developing a productive working environment
„« Linking individual performance to overall performance
„« Providing relevant support to allow acceptance of approval and/or criticism
„« Avoiding confrontation
„« Effective delegation
„« Feedback and accountability
„« Measuring success

To find out more simply click on the link below or call Jennifer or Mary on 01384 441144
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